Refund Policy

Last updated: 7/3/2025

No Refund Policy

Important: HaruCodes does not offer refunds for any purchases of the Jozu Japanese learning application.

Due to the digital nature of our product and the immediate access provided upon purchase, we are unable to offer refunds. By purchasing our service, you acknowledge that you have reviewed the product description and understand that no refunds will be issued.

Why No Refunds?

We do not offer refunds for the following reasons:

  • Immediate Access: Upon purchase, you gain immediate and unlimited access to all features and content
  • Digital Product: Our service is a digital product that cannot be "returned" in the traditional sense
  • One-Time Purchase: The $20 fee is a single payment for lifetime access with no recurring charges
  • Content Consumption: Users can immediately access and consume all learning materials

Before You Purchase

We encourage you to:

  • Carefully review the product description and features
  • Read our Terms & Conditions
  • Ensure your device meets the technical requirements
  • Contact us with any questions before making a purchase

Exceptions

The only exception to our no-refund policy would be in cases of technical issues that prevent access to the service, and only if such issues cannot be resolved by our support team within a reasonable timeframe.

If you experience technical difficulties, please contact our support team at support@harucodes.combefore requesting any refund consideration.

Contact Information

If you have any questions about this refund policy, please contact HaruCodes:

Email: support@harucodes.com
Company: HaruCodes

Acknowledgment

By purchasing the Jozu Japanese learning application, you acknowledge that you have read, understood, and agree to this no-refund policy. You understand that no refunds will be provided under any circumstances, except as explicitly stated in the exceptions section above.